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  3. CMI 514 – Understanding the Principles of Managing Change Within an Organisational Context: Managing Change Level 5 Assignment |

CMI 514 – Understanding the Principles of Managing Change Within an Organisational Context: Managing Change Level 5 Assignment |

University Dublin City University (DCU)

MANAGING CHANGE IN ORGANISATIONS

Understanding the principles of managing change within an organisational context is dependent on many factors. Managers need to have a thorough understanding of the dynamic nature of an organisation’s internal environment and drivers, as well as an understanding of the external business drivers that can impact organisations and drive the need for change.

TASK 1

You are required to write a report entitled ‘The reasons for a change in organisations’. This must be presented in TWO (2) sections.

A. The factors which influence change in organisations
To complete this section of the report you are required to:
i. Analyse the environmental factors which influence change in organisations (AC1.1)
ii. Analyse the internal factors that drive the need for change in organisations (AC1.2)

B. The potential impact of change in organisations
To complete this section of the report you are required to:
i. Use examples to examine the potential impact of change in organisations (AC1.3)

APPROACHES TO CHANGE MANAGEMENT

Selecting an appropriate approach to managing change in an organisation is a key management and leadership skill, particularly in the 21st century where diversity and international or global operations are commonplace.

TASK 2

You are required to write a report entitled ‘Approaches to change management’. This must be presented in TWO (2) sections.

A. Models of change management
To complete this section of the report you are required to evaluate the use of TWO (2) theoretical models of change management (AC2.1)

B. An analysis of the role of leadership in gaining commitment to change
To complete this section of the report you are required to:
i. Use examples to analyse the role of leadership in gaining the commitment of others to change (AC2.2)
ii. Specify reasons for engaging with stakeholders throughout the change management process (AC2.3)

INITIATING AND PLANNING CHANGE IN AN ORGANISATION

In order to manage change to achieve the intended impact, it is essential that the manager understands the rationale for the change and is able to agree to a plan for implementing and monitoring change in an organisation.

SCENARIO

 DKM&X is a large industrial company that manufactures tools and equipment.  The company operates on a shift system and is fully operational six days of the week.

450 staff are based at its UK headquarters.  The company has various departments including a design shop, distribution centre, workshop, administrative and management offices, canteen and reception. The site is currently being expanded to increase production and contractors are actively re-developing the offices whilst business continues as usual.

The timeline for completing the expansion of the site is looming and there is a great deal of concern that the deadline for completion will not be met.

You lead a team within the distribution centre which consists of full time and part-time staff with different working patterns.  A key part of your role is to manage the implementation of new operational safe working practices.  This also requires the introduction of new job roles for some of your team.

TASK 3

Basing your response on the above scenario, your own experience of managing change in an organisation or on well-chosen examples of managing change in an organisation you know well or have researched:

Write a proposal entitled ‘Initiating and managing change in an organisation’. This must be presented in TWO (2) sections:

A. The rationale and plan for initiating change in an organisation
To complete this section of the proposal you are required to:
i. Specify the rationale for initiating change within an organisation (AC3.1)
ii. Develop a plan for change within an organisation (AC3.2)

B. Tools and methods for implementing and monitoring change
To complete this section of the proposal you are required to use examples to:
i. Examine tools used by organisations for implementing and monitoring change (AC3.3)

MANAGING CHANGE IN AN ORGANISATION

Having an appropriate and effective change communications strategy is an essential part of managing change in an organisation. Essential elements of managing change include knowing how to support people through the change process, approaches to use to embed and sustain the planned change as well as the ability to recognise and respond to risks and barriers to change.

TASK 4

Basing your response on the scenario on page 5, your own experience of managing change in an organisation or on well-chosen examples of managing change in an organisation you know well or have researched:
You are required to write a proposal entitled ‘Managing change in an organisation’. This proposal must be presented in THREE (3) sections.

A. Approaches to communicating and sustaining change in an organisation
To complete this section of the report you are required to:
i. Develop strategies for communicating planned change to stakeholders (AC3.5)
ii. Assess practical methods to support individuals throughout the change management process (AC3.6)
iii. Discuss approaches to embed and sustain planned change in an organisation (AC3.8)

B. Overcoming risks and barriers to change
To complete this section of the report you are required to:
i. Recommend approaches to overcome risks and barriers to change (AC3.4)

C. Monitoring and measuring the impact of change in an organisation
To complete this section of the report you are required to:
i. Analyse methods used for monitoring and measuring the impact of planned change (AC3.7)

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