JIACS15: Developing a Performance Management System at the Community Outreach Agency: Human Resource Management Report, USC Upstate, Ireland
| University | University of South Carolina Upstate (USC Upstate) |
| Subject | JIACS15: Human Resource Management Report |
DEVELOPING A PERFORMANCE MANAGEMENT SYSTEM AT THE COMMUNITY OUTREACH AGENCY: A CASE STUDY
CASE DESCRIPTION
The primary subject matter of this case concerns developing, implementing, and making operational a performance management system at a small non-profit public agency. This includes the role that strategic management, the management process, and job analysis play in this process.
The case depicts a mid-level manager’s attempt to design a performance management system to be used throughout the organization. This case has a difficulty level of four. It is designed to be taught in one class hour and is expected to take approximately three hours of student preparation time.
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